Since I received my upgrade I can’t use text or iMessage or FaceTime

Tashacos93
Explorer

I received my iPhone yesterday. I’ve put my sim card in and I can’t get signal or my WiFi calling to come on. It won’t let me iMessage or FaceTime. Is there something wrong with my sim? I’d call EE. bi5 I can’t 😂

2 REPLIES 2
uvarvu
Established Contributor
Established Contributor

Give this a go 🙂

Activate your SIM (ee.co.uk)

Leanne_T
EE Community Support Team

Hi @Tashacos93 

Thanks for coming here 🙂

Are you using a new SIM card or the existing SIM from your old device? 

Speak soon. 

Leanne.