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Long delivery

Agzyyyy
Explorer

Is there a way to speed up delivery time? My iPad is taking forever to come. I would have gone else where and paid more if I knew delivery would have taken so long.

6 REPLIES 6
mbdrake76
Established Contributor
Established Contributor

@Agzyyyy wrote:

Is there a way to speed up delivery time? My iPad is taking forever to come. I would have gone else where and paid more if I knew delivery would have taken so long.


You should be able to cancel the order, but you'd need to contact customer services for that.

Alex_S
EE Employee

Hi @Agzyyyy,

 

Welcome to the community 🙂

 

When did you please your order for your iPad? Did you complete this as a new sale or upgrade online?

 

If you can let me know the iPad variant you ordered, I can check the current stock levels and estimated delivery for you.

 

 

Alex 🙂

Hi, I ordered the iPad Pro 2020 on the 24th and It wasn’t an upgrade.

Thanks,
Agzy
Leanne_T
EE Community Support Team

Morning @Agzyyyy

 

Thanks for coming back to us.

 

Which colour and size iPad 2020 model have you ordered?

 

Thanks 🙂

 

Leanne.

Space grey
Leanne_T
EE Community Support Team

Hi @Agzyyyy

 

Thanks for coming back to me.

 

The iPad 10.2-inch 2020 space grey in 32GB and 128GB are showing expected dispatch within 1 day, as this has now passed please give us a call on 150 and our Mobile Care team will get this looked into for you.

 

Thanks 🙂

 

Leanne.