I paid 13.50 pounds and still got no 4g

rasharamsey
Visitor

‎06-11-2022 06:38 PM

I paid 13.50 pounds online for 4g and unlimited calls and texts. I haven’t received anything. The company stole my money. What do I do now?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎06-11-2022 07:01 PM

Hi @rasharamsey 

Try restarting your device.

Then text BA to 150. What does it say.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chris_B
EE Community Star
EE Community Star
In response to Northerner

‎06-11-2022 08:15 PM

@rasharamsey  When did you pay this ?   Is this a contract or PAYG ? Are you currently a EE customer?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.