I just noticed that £30 was withdrawn from my card
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07-12-2022 12:17 AM
I applied today for an iPhone, I don't know exactly which model (13 or 14 pro/ pro MAX) the problem is that I didn't receive any email after my application, but the money was withdrawn from my account. can someone help me ?
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07-12-2022 09:01 AM
Hi @FloroiuM.
Can you check your junk/spam folders for an email?
Was this a brand new line or an upgrade?
Jon
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09-12-2022 02:23 AM
I want my money back please
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09-12-2022 09:10 AM
Hi @FloroiuM.
You will need to discuss this with our Mobile Care team. You can find the contact details on our get in touch help page.
Hope you get sorted.
Chris
