cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I just noticed that £30 was withdrawn from my card

FloroiuM
Explorer

I applied today for an iPhone, I don't know exactly which model (13 or 14 pro/ pro MAX) the problem is that I didn't receive any email after my application, but the money was withdrawn from my account. can someone help me ?

3 REPLIES 3
Jon_K
Former EE Employee

Hi @FloroiuM.

Can you check your junk/spam folders for an email?

Was this a brand new line or an upgrade?

Jon

I want my money back please

Christopher_G
EE Community Support Team

Hi @FloroiuM.

You will need to discuss this with our Mobile Care team. You can find the contact details on our get in touch help page.

Hope you get sorted.

Chris