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My iphone13 won’t switch on

Joe1975
Visitor

‎10-12-2022 12:01 AM

Hi I got a contract from EE on the 18th February 2022 , know my phone isn’t working it’s not switching back on, my model off phone is a iPhone 13 who do I contact about this. 
Mr Joseph Quinn 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎10-12-2022 08:28 AM

Hi @Joe1975 

Have you tried a soft reset?

I would recommend booking a slot into your local Apple store for them to look at your device.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.