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Contract iPhone 15 pro max

Diana2004
Visitor

Hello, I signed up for a contract for a phone and a number and you have already withdrawn the first payment. Yesterday I called the number and confirmed everything. Since my English is not very good, I would like to know when I can get my phone and SIM card?

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @Diana2004 

Thanks for coming here. 

Once your order has been dispatched, DPD will be in touch and provide tracking details for your delivery. 

Thanks.

Leanne.

@Diana2004  You probably paid them upfront cost not the cost of the monthly tariff.  The iPhone 15 range isn’t out until Friday as that’s the release day for these devices.