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Contract iPhone 15 pro max

Diana2004
Visitor

Hello, I signed up for a contract for a phone and a number and you have already withdrawn the first payment. Yesterday I called the number and confirmed everything. Since my English is not very good, I would like to know when I can get my phone and SIM card?

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @Diana2004 

Thanks for coming here. 

Once your order has been dispatched, DPD will be in touch and provide tracking details for your delivery. 

Thanks.

Leanne.

Chris_B
EE Community Star
EE Community Star

@Diana2004  You probably paid them upfront cost not the cost of the monthly tariff.  The iPhone 15 range isn’t out until Friday as that’s the release day for these devices. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.