19-09-2023 11:14 AM
Hello, I signed up for a contract for a phone and a number and you have already withdrawn the first payment. Yesterday I called the number and confirmed everything. Since my English is not very good, I would like to know when I can get my phone and SIM card?
19-09-2023 01:02 PM
Hi @Diana2004
Thanks for coming here.
Once your order has been dispatched, DPD will be in touch and provide tracking details for your delivery.
Thanks.
Leanne.
19-09-2023 01:05 PM
@Diana2004 You probably paid them upfront cost not the cost of the monthly tariff. The iPhone 15 range isn’t out until Friday as that’s the release day for these devices.