Community Activity

Broadband with BT

With my current BT Broadband deal expiring soon, I am upgrading to BT Full Fibre 500 with Halo 3. I am currently receiving discounts on my EE mobile costs due to my current deal … can anyone confirm that these will continue with the new upgraded deal...

AndyS02 by Visitor
  • 16 Views
  • 3 replies
  • 0 Helpful

Audio payback

Hi I am a new customer to ee, I have a tv pro box with full package, system connected via aerial, all seems fine but when I watch a recoding the audio keeps cutting off. I have ee broadband i was just wondering if this is a common fault. This is quit...

Ken1954 by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

HIHi SIP (communicator app) phone stopped working

My partner has been working from home just fine making calls using HiHi communicator app on her work laptop until Monday morning 3 days ago when it started saying making calls was unavailable.As a work around we used a hotspot to test and instantly w...

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 26886 Views
  • 88 replies
  • 34 Helpful

Smart Hub Plus - can you forward port 80?

I'm not quite sure what my EE Smart Hiub Plus is - the sticker on the bottom of it says SH32B, but in Hub Manager: Home > Advanced Settings > Technical Log > Information, the product code is shown as SH31B ...Anyway, the question is: can you port for...

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Refused a credit card because of EE

Furious with EE.Left EE in April but they did not close my account. They continued to send me bills and reminders. On every occasion I phoned them to sort it it out. I was willing to pay anything outstanding even though nothing was apparent in my acc...

DM1221 by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

EE Smart 4G Hub

Hi,hopefully someone might have the answer to this.I bought this hub from EE shop about Jan 25,it works ok but i have to re-boot it every single day without fail.It is driving me nuts,hope someone can help.

jockwav1 by Established Contributor
  • 59 Views
  • 8 replies
  • 1 Helpful

Security Camera not connecting

I came across from BT to EE a few months ago. I have a EUFY s340 camera fitted to the garage wall about 35ft from my router (EE Smart Hub). It has been working satisfactorily with the old BT router and the new EE one, up until about 3 weeks ago. Have...

Aitchtee by Investigator
  • 123 Views
  • 8 replies
  • 1 Helpful