Community Activity
Haven't received my Xbox GamePass activation details
I added an Xbox Bundle to my account. I recieved the console and my £70 game card but no gamepass activation details yet. The ee.co.uk/Xbox is showing nothing to activate. Any suggestions?
Discovery plus still not working despite promises that today was the day!
I've been following these posts about discovery plus not working and despite many attempts and promises it still isn't activated for me. I've had an awful experience since switching from Sky and have now been assigned a complaints manager. Today the ...
Still waiting for dispatch
Last week, I ordered a phone and received an email saying thank you for your order, since then I’ve received nothing, I’m stuck waiting for a phone that might or might not even be delivered. What do I do?
Deactivate voicemail on landline
Does anyone know how I deactivate the voicemail on my landline please
Renewal date conflict.
My data allowance ran out today 6 May. Not worried as EE had advised it would be renewed on 7 May.However, I received a text to say it would be renewed 6 June - another month later.Why?
Set up roaming before travelling?
I'm on a monthly contract and will be travelling to Jersey shortly. Is there a way to add roaming before going?On our last trip abroad, to France, it was a nightmare. We received the text when reaching France but couldn't activate roaming - it just...
Resolved! Problems with the sim
Hi everyone, I've been a new customer for a couple of weeks and I've brought my old phone number to the SIM, first problem, if I'm at home I have to connect to the wifi to call but the person on the other end can't hear me, if I remove the wifi the p...
Inquiry About Phone Number Status
Hi, I am writing to check if my phone number is still active after being inactive for some time. I purchased the SIM card in 2021, but I haven’t used it since 2023. Therefore, I was wondering if this number will still be functional when I return to t...
Roaming Price Hikes
I am lucky enough to travel frequently from UK to Australia to visit family, roughly once every two years.Last trip in early 2023, I took out, as normal the ROAM ABROAD pass at £10 per month.Based on the new changes, it now costs £25 PER WEEK for the...
Bt protect /EE issue
Have been moved from BT when removed landline and was told I had to have new contract ( even though still 12 months to run) moved to EE ( not happy!) I had BT Protect which was included in BT Broadband package . I wanted to continue this but it looks...