Community Activity

Smart Wi Fi Pro

The light on my Smart WiFi Pro keeps changing to orange and I lose some of my connections.  If I turn it off and on again it seems to pick up the signal.  Certainly not what I thought I was paying for?  Can anyone help please?

Juddering on streaming channels and live channels through EE TV Box Pro

Hi, I have worsening screen judder through my EE TV Box pro & full works broadband. Despite many calls and an engineer visit I still get juddering. It makes no difference hard wired (Cat 7) or Wi-Fi. When I watch the same films/programmes via Wi-Fi o...

How4 by Investigator
  • 70 Views
  • 3 replies
  • 0 Helpful

EE/BT engineers

my lord, when the engineer comes, he changes the hub and goes off without checking. Then it happens again, then I change the broadband cable, all worked. EE/BT engineers need to wait to see if it happens again after doing something.

Disconnect charge

This is a disgrace I was told there would be no disconnection charge to go to BT as advised by EE but just to check next week. The money has been taken out today leaving me 56 overdrawn 

Charity donation

Hi,I’m hosting a charity golf day in August this year to raise funds for The Alzheimer's Society. I’m reaching out to see if you would be able to provide a raffle or auction prize?I have a letter of authorisation from The Alzheimer's Society along wi...

Re: Just placed an order for iPhone 16

I am confuse as i ordered an iphone 16 pro yesterday around lunchtime and it has said 1-3 day delivery and i only have had an email with my order number and i cant use that to track my order and i need this phone for work 

Resolved! Free gifts

Hi I purchased a new phone this week and the 2 free gifts are earbuds and a watch.  Do I wait for a text to be able to claim these? X

NicMc by Investigator
  • 852 Views
  • 9 replies
  • 6 Helpful

EE billing and passcode messaging

Hi there, not sure if this is the correct forum. If not apologies. My question is. How do I.see my latest bill and charges. Not the last bill but the ongoing bill. I.e. the only where the month has not completed and has still to be paid. I wanted to ...