@Mary101 , if you have backed up your phone to ICloud, you should be able to install everything from the back-up, by having both phones close, or just using the back-up once you have signed in with your Apple ID.
You can find all this out how to do it either by going to Apple and using the guide from there or by using the books app on your phone and downloading the guide for the phone.
They do not need to be connected via a cable.
Your phone will usually ask whether you want to use a backup, which you can then say yes.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
