Change of number

DaneG1993 · ‎14-10-2025

Hi all,

recently got a new device on an upgrade and want to change my number due to it being connected to an old job.

what would this come under when you phone 150? Is it technical support? as the options given don’t match my query therefore I don’t seem to be getting anywhere, just back to main menu with the Same options

thanks in advance

Schockwave · ‎14-10-2025

@DaneG1993 , just ring customer support and press option 2 should get you through to one of the guides, who can help sort you out.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎14-10-2025

@DaneG1993 , just ring customer support and press option 2 should get you through to one of the guides, who can help sort you out.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎14-10-2025

You may call CS & they'll change your mobile no. for £36.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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DaneG1993 · ‎15-10-2025

Thank you for responding, was through within a few mins and number changed successfully in less than 5 mins. No fee either. Much appreciated.

DaneG1993 · ‎15-10-2025

Thank you for responding, was through within a few mins and number changed successfully in less than 5 mins. No fee either. Much appreciated.

DaneG1993 · ‎15-10-2025

Thank you for responding, was through within a few mins and number changed successfully in less than 5 mins. No fee either. Much appreciated.

Schockwave · ‎15-10-2025

@DaneG1993 , thank you for letting us know, glad you got through so quickly and that you have got it sorted, number changed and no fees.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.