Forum Posts

Esim

I just got a new phone and gave the man my broken one to take away. I am setting it up but it is asking for a QR code to set up the mobile element. How do I get that? The other option is to hold it next to my old phone, but my old phone was taken awa...

Resolved! Not eligible for trade in discounts allready applied????

Hi , im wanting to upgrade my iPhone 14 pro to an iphone 16. ive gone through the order process but when it comes to the trade in part i put in my current phones details and it tells me i cant trade in as a discount has allready been applied?? slight...

Newnham by Contributor
  • 570 Views
  • 3 replies
  • 2 Helpful

Smart Number / Wifi Calling not working on iPad

I'm having difficulty enabling Smart Number / Wifi Calling on my iPad. I am an EE pay monthly customer. My devices:iPhone 11 Pro (using an EE eSIM)iPad Pro 11-inch (3rd gen, wifi only)MacBook Pro 14-inch (2021)Apple Watch (6th gen) On my iPhone in Se...

stoli412 by Valued Contributor
  • 3112 Views
  • 27 replies
  • 9 Helpful

Resolved! Can't connect to EE WiFi-Auto in London TFL

Hello, Since recently I can't connect to the London TFL WiFi. When I clicked on the WiFi option (that used to work), it now says "Cannot connect to Network". There doesn't seem to be an option to delete it and add it again. When I try to add the WiFi...

manos_kp by Investigator
  • 1084 Views
  • 11 replies
  • 2 Helpful

iPhone 16 plus upgrade

I was offered a free upgrade where I didn’t have to pay the remaining last few months of my contract, so on the 13th of September I pre ordered the iPhone 16 plus and on the 16th September I sent my phone off for trade in to put towards it. I sent it...

dmt95 by Investigator
  • 1333 Views
  • 7 replies
  • 1 Helpful

Resolved! Smartwatch Paired or Unpaired Plan?

Hi. I’m a tech fan but a smartwatch noob. I’m looking at getting the new Apple Watch Series 10. However I’m not sure if to go for a paired or unpaired plan.The cheapest paired plan looks like a logical choice. Only 4GB data but it would share my phon...

EE LYING!!!! about IPhone 16 PM Upgrade

So let’s start the day……I’m patiently waiting round like a true Apple geek to add the IPhone 16 PM to my line up….i join the queue at 13:00 it’s 5 minutes, I’ve completed my order by approximately 13:08. All done new phone on the way……or not as the c...

Luke872 by Explorer
  • 1166 Views
  • 5 replies
  • 0 Helpful

Resolved! Anytime upgrade discontinued?

If so then what happens if I want to upgrade to the latest iPhone every year . Is it a case of now just having to pay off the remaining device amount ?