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Community Activity
EE Perks - Retrieving password !
I am trying to log in to EE Perks but have forgotten my password. I have entered in my e mail to retrieve the password but i get no reply. This has been going on for days. How do I reset the password?
Unable to make or receive calls in China
Hi, hoping an EE moderator or anyone else can suggest any ideas here.Currently in China and I have the Full works extra roaming pass thing, so I get inclusive roaming here. Data is working fine, and I was able to make calls when I landed here 2 days ...
Scam??
I placed my order yesterday morning, I also have had no emails or any contact to let me know what's happening but they still took £30 from my account. My order number doesn't work either. Is this a scam
Live Chat
Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call??
Resolved! Mobile Broadband Data
Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...
Smart Hub Pro Guest Wifi contactless pairing
A feature on the guest wifi on the Smart Hub Pro is contactless pairing which I have enabled. It says touch the phone against the NFC logo on the hub for contactless pairing. I cannot see any NFC logo and nothing happens wherever I place my phone on ...
Resolved! 4G Smart Hub struggling
We’ve had a 4G smart hub for 18 months while we wait for fibre in our road. It’s worked well but about 2pm on Monday 19th May it slowed up. Restarted the hub & it came back but the service is now unusable. Disconnects from the internet constantly. Lu...
No data
Showing as having no data on phone this morning, but have not used. Is there an issue?
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
freeminuteone
Hello!today I received a screen cleaner from EE also inside the boxwas a card saying "HAVE A FREE CASE AND SCREEN PROTECTOR BUNDLE ON US".Seems great, so I go onto the website expecting it to show me the free case bundle, but it doesn't.So I go on th...
