14-01-2024 03:10 PM
Hi I upgraded my Apple Watch through EE and it will not let me connect the data plan. It keeps saying to set it up for a family member. Please can I have some help so it works please.
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14-01-2024 03:17 PM
@kaythenurse You’ll need to call customer services about this as the tariff you chose was not a personal tariff but a family member plan. Ie you set the watch up so you can give it to someone to use as a stand alone device and it’s not linked to your iPhone phone number.
14-01-2024 03:17 PM
@kaythenurse You’ll need to call customer services about this as the tariff you chose was not a personal tariff but a family member plan. Ie you set the watch up so you can give it to someone to use as a stand alone device and it’s not linked to your iPhone phone number.
14-01-2024 03:36 PM
thank you. I'm on the phone with them now