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999 Calls From A Cellular Apple Watch (series 9) Without a Plan

matt459
Contributor
Contributor

Hi there, 

The answer to this appears to vary from network to network and country to country but I am wondering if I have a cellular Apple Watch but without an active data plan will it still allow me to make 999 calls on EE if my iPhone is not close by?

I don't really use the data or anything on my watch but I like the extra security of being able to make an emergency call if I didn't have my iPhone close by. 

Thanks!

17 REPLIES 17
Chris_B
EE Community Star
EE Community Star

@BigJinge    What’s this then.    

 

IMG_0122.jpeg

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_B
EE Community Star
EE Community Star

@BigJinge   I even post this for you 

IMG_0124.jpegIMG_0125.jpeg

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_B
EE Community Star
EE Community Star

I’ll take my leave now as obviously you didn’t read or understand what was written on Apples own website.   Plus the fact the answer was already given before you even made a comment.    2 days before.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Chris,

You're just highlighting what I've already mentioned. Nowhere on any of the Apple pages we've seen does it specifically say "If you live in the UK, you do not need an active watch call plan to call the UK emergency services with a cellular Apple watch, if your iPhone is not nearby".  It needed a call to Apple for them to confirm that.

Chris_B
EE Community Star
EE Community Star

@BigJinge      Again you didn’t understand it.

   “Just like when you use Emergency SOS in your home country or region, your iPhone needs
to be nearby if your Apple Watch isn't a model that offers mobile data connectivity.”  

So if you have a cellular watch without a wireless plan attached to it you  can still make emergency calls because it’s a cellular watch.    If it’s a none cellular watch it needs to be connected to the iPhone for that call to be made.     That’s in your home country as stated . 

 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I do understand it. It is down to the inference.

That "Just like..." paragraph doesn't state that you require a call plan or not. It infers that the user knows that they can make an emergency call without a call plan. That's fine if the person DOES know if they can. Nowhere on Apple's support pages does it state implicitly "If you live in the UK, you do not need an active watch call plan to call the UK emergency services with a cellular Apple watch, if your iPhone is not nearby". 

The outcome from this is, we ALL now know.

Chris_B
EE Community Star
EE Community Star

@BigJinge   I give up.   Obviously you do not understand it as it clearly states you can make emergency calls without a plan on a cellular watch and it clearly states that it’s available within the UK.   While it does state its availability when roaming within the UK that also implies it’s available within the UK even if your are not roaming and are a user of a uk network or it just wouldn’t work when roaming within the UK. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
matt459
Contributor
Contributor

Thanks all, sounds like it's a yes then... Cheers.