Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 50440 Views
  • 72 replies
  • 27 Helpful

Doro 6820 won't connect to 4g or perform software update

HiMy dad has just got a Doro 6820. I realise this is nothing fancy but it suits his needs for calls and occasional texts and is on EE payg. It was bought from the EE shop.For some reason it wont connect to 4g and we believe the settings are ok but ar...

GRS_20 by Explorer
  • 579 Views
  • 2 replies
  • 0 Helpful

Resolved! How do I replace a stolen phone? ASAP please

I’m homeless. I had my 3 month old Samsung Galaxy stolen yesterday. My mother arranged the upgrade so I don’t know if it was insured or not (I can’t afford to pay for insurance myself). Being autistic, my phone was my lifeline. I have an unlimited da...

AtheneNoctua by Established Contributor
  • 1313 Views
  • 3 replies
  • 4 Helpful

text messages

My friends apple phone won't connect with my samsung phone.  I have difficulties  in receiving texts from them.I will be going over to apple which is a real shame as I like my Samsung phones and have always been happy with every service I've used..  ...

Resolved! Flip 4

My Samsung flip 4 has developed dead pixels, phone is less than 12 months old, can I get it fixed under warranty? 

Crrush by Visitor
  • 346 Views
  • 1 replies
  • 1 Helpful

Resolved! Mobile insurance

Hi There I was wondering if anybody has some advice and support regards to adding mobile insurance to my phone contract, I am deaf & wear hearing aids so I struggle so much over the phone but does EE have a link I can apply online?  Many thanks David...

David7821 by Investigator
  • 601 Views
  • 3 replies
  • 0 Helpful