Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

JordanTA by EE Knowledge Specialist
  • 200 Views
  • 4 replies
  • 8 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 64637 Views
  • 91 replies
  • 28 Helpful

Moisture detected after phone update

My phone updated last night, and instantly it said there was moisture detected in the charging port (phone has been bone dry before and after the update), and is still doing this everytime I plug it in. Tried turning off fast and super fast charging,...

Thor87 by Visitor
  • 1098 Views
  • 8 replies
  • 1 Helpful

Whatsapp

I cannot get a registration code for WhatsApp on my new SIM what is the solution? 

JAS621 by Investigator
  • 498 Views
  • 5 replies
  • 0 Helpful

EE Repair

Hi, The glass on my camera lense (S23) smashed last year, I had the repair completed by EE and this was self funded. However, the past few weeks, I've noticed that behind the glass that had been replaced dust has gotten behind it. As it's been less t...

Pixel 8 pro no audio recording with correct permission

Hi, New pixel 8 pro phone, setting up and found audio records fine to camera, phone audio is fine, anything else I just get white noise/static. All apps have permission to microphone, I've tried restarting the phone. Android patched to latest. Apps I...

Damaged S-Pen

HelloMy S-Pen is bent from center so I went to EE store as I have accidental damaged insurance so they told me to go samsung by saying it will come under samsung warranty. But samsung said that any manufacturing defect and software problem comes unde...

Aditya27 by Visitor
  • 663 Views
  • 3 replies
  • 0 Helpful

Network locked code to long samsung s10 plus

Hi, Going crazy a little bit here , just got my old s10 plus out and got a sim in it from another network provider just to find out its network locked!No problem, went to ee online and got the 16 digit code generated by phone's IMEI.Tried to enter it...