Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Google pixel 8 pro

Hi . Ive had this phone for a couple of months . But people are having a real problem actually hearing me on the phone . Sounds fine my end but they are saying I'm breaking up / can't hear me etc Is my phone faulty ? Doesn't seem to happen on WhatsA...

can't find WiFi calling

So I recently bought a new Sony Xperia 5 ii, and can't make or receive calls on it. From what I can see I need to turn on the WiFi calling option, sounds simple enough, only there is no option at all anywhere on the phone to do this which is annoying...

Error 512 when trying to pair Pixel 3 watch to Pixel 9 Pro XL

Hi,I've spoken to two customer support people about the fact my Pixel 9 Pro XL phone won't pair up with my Pixel 3 watch.First guy said it's because my account was linked to my old phone, so when I finally got my replacement Sim due to opting for a s...

Forgot a form when sending in phone for repair

I am not an EE customer but needed my phone screen repaired. I had the courier come and collect the phone but forgot to put the form required in with it! how do i contact EE without a phone to try and sort this out?

Pixel 9 - Satelite Connectivity

Hello does anyone know now that the android 15 update is out if EE will be enabling us to use satelite connectivity going forward. I know only some areas like the US may get this first as always I was just interested to know if we may get it at somo ...

Resolved! Upfrint cost

Order a phone paid 30 for an upfront cost it got cancel would I get this 30 back they shouldn't take it to do a check so how do u get the upfront back as nit with ee

EE INSURANCE FARCE

I've cracked my s23 ultra screen and have insurance, and had my claim accepted and was advised a replacement phone will be sent out, but I would have to hand my broken phone over to the courier when he delivers the replacement. I was told to use the ...

New Phone

What is the process for me to change my phone from Haiwei to Samsung if I want to mirror all of contents?Sim size is same…if I move SIM card from one phone to other what do I do next to ensure I can continue using phone as if I I had not changed phon...

thinking of upgrading to the Samsung s24 fe what's the difference between the S2

thinking of upgrading to the Samsung galaxy s24 fe anyone know the difference between it and the Samsung s24

Resolved! Mobile Data not working!

Phone: Samsung Galaxy S8 (not blocked on any network).Recently moved in the UK. I got myself a pay-as-you-go SIM from Three3 provider for the 1st month, but later I switched to EE for a monthly plan SIM card.Ever since I received the SIM card, I have...