I have a Samsung Fold.

cornelfrancis · ‎21-02-2025

I have forgotten the pattern I use to log on, can anybody help me on how to solve the problem ?

Northerner · ‎21-02-2025

Unless you can enter the second code (if set) then you'll need to factory reset the device.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎21-02-2025

Hi @cornelfrancis

Unless you can enter the second code (if set) then you'll need to factory reset the device.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.