upgrade do i still get my loyalty discount with a new phone?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
07-10-2023 04:53 PM
Solved! See the answer below or view the solution in context.
Accepted Solutions
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
07-10-2023 05:51 PM - edited 07-10-2023 05:52 PM
@larryhansom1 If you are taking out a flex pay tariff the discount is only applicable to the tariff not the device. If you don’t want a flex pay tariff at present you have to call customer services so you can take out a tariff where the device and tariff are billed together.
It’s probably best to call customer services as no discount is forever and it could just be removed so you’ll need to ask if the discount is still applicable.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
07-10-2023 05:51 PM - edited 07-10-2023 05:52 PM
@larryhansom1 If you are taking out a flex pay tariff the discount is only applicable to the tariff not the device. If you don’t want a flex pay tariff at present you have to call customer services so you can take out a tariff where the device and tariff are billed together.
It’s probably best to call customer services as no discount is forever and it could just be removed so you’ll need to ask if the discount is still applicable.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
07-10-2023 06:03 PM
thanks

- NOT WORKING! - Upgrade to iPhone 16 Pro Max with NHS Discount in Apple Devices
- Upgrade with bluelight discount.......fustrating at the least !!!!!! in Apple Devices
- Not eligible for trade in discounts allready applied???? in Apple Devices
- upgrade do i still get my loyalty discount with a new phone? in Android Devices
- EE honoring perk discount codes on annual upgrades in Apple Devices