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Sunday delivery

Me1938
Explorer

‎07-10-2023 12:13 PM

Hi, I ordered a Samsung s23 ultra last night and paid for Sunday delivery, but I haven't had any updates or delivery details as yet. Please can you help?

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎07-10-2023 12:58 PM

Hi @Me1938 

DPD will text you when your delivery is due. Try downloading the DPD app.,

You can also check EE order tracking:

https://ee.co.uk/help/orders

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Me1938
Explorer
In response to Northerner

‎07-10-2023 01:05 PM

Hi,

Thank you for your reply.

I've done both. When tracking my order it's says order confirmed. And DPD don't have any parcels listed for my address.

Thanks

 

 

0 Helpful
Leanne_T
EE Community Support Team
In response to Me1938

‎07-10-2023 01:34 PM

Hi @Me1938 

Which Samsung S23 Ultra model size and colour have you ordered? 

Leanne.

0 Helpful