Sunday delivery

Me1938
Explorer

‎07-10-2023 12:13 PM

Hi, I ordered a Samsung s23 ultra last night and paid for Sunday delivery, but I haven't had any updates or delivery details as yet. Please can you help?

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3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎07-10-2023 12:58 PM

Hi @Me1938 

DPD will text you when your delivery is due. Try downloading the DPD app.,

You can also check EE order tracking:

https://ee.co.uk/help/orders

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Me1938
Explorer
In response to Northerner

‎07-10-2023 01:05 PM

Hi,

Thank you for your reply.

I've done both. When tracking my order it's says order confirmed. And DPD don't have any parcels listed for my address.

Thanks

 

 

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Leanne_T
EE Community Support Team
In response to Me1938

‎07-10-2023 01:34 PM

Hi @Me1938 

Which Samsung S23 Ultra model size and colour have you ordered? 

Leanne.

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