number of rings before going to voice mail?

[catstycam]

I  have a Samsung Galaxy A32 and I am with EE. This is driving me mad, but whenever I get an incoming call it only rings for a few short seconds and I can never get to it in time. Even if it is in my hand I still don't have enough time to answer it.

What  I  very much need is to increase the number of rings or call duration to about 30 seconds before it goes into voice mail. I have seen many suggestions but none of then work. I'm thinking this is  phone model related.

I should point out I am very advanced on years and speed is no longer in my action plan.

THank you

[Christopher_G]

Hi @catstycam 

Welcome to the community.

The network standard is 20 seconds ringing time. Some devices allow you to change it to 30 seconds by typing a code into the keypad, but others don't. It sounds like you're already tried that.

You have the option of removing the voicemail feature completely so that the phone keeps ringing. To do that, text VM OFF to 150.

Chris

[catstycam]

Hi Chris, thank you for the response.
I think the ringing time is a lot less than 20 sconds, it is quite
possible that I made it worse instead if better!

I can see turning off VM would serve the immediate purpose but to be
honest I am reluctant to turn it it off.

But thank you for the suggestion.

Michael

[Christopher_G]

Ok, thanks @catstycam 

Try typing this directly into your phone's keypad (you may need to hit the call button too):

**61*07953222222**20#

If that works, it should change it to 20 seconds.

Chris

[catstycam]

I thought that was going to be successful, as it said MMI successful.

But no. When I dialled an incoming call to the phone it didn't delay it
at all. In fact, I am worse off now as it went straight to VM!.

Now I need to nullify that command somehow so it goes back to where it
was. I will try an off /on to see what happens.

[AC-278]

I have a Samsung A53. Can I change the time before voicemail or not? I have tried the code. Makes no difference. Please can you help with an alternative way.

I want to keep Voicemail on

[Leanne_T]

Hi @AC-278 

The network standard is 20 seconds ringing time, does the device ring for this long before going to voicemail? 

If so and the code is not working for you, this would be the longest the device will ring for. 

Leanne. 

[AC-278 · Accepted solution]

Yes it rings for 20 seconds. That's a shame. It looks like from the
comments I'm not the only one, so I would suggest EE reviews its default.

Thank you for getting back to me.

[Leanne_T]

Thanks for the feedback @AC-278 

Leanne 🙂

[pete119]

Couldn't  agree more, make it 30 seconds default.