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Unable to receive calls from the nhs goes straight to vmail

Mannaspj
Visitor
 
1 SOLUTION

Accepted Solutions
Debbie_G
EE Community Support Team

Hi @Mannaspj.

Welcome to the community.

Are all calls going straight to voicemail, or does it only seem to be calls from the NHS?

If it's only certain calls, it's worth checking that the number hasn't accidentally been blocked on your phone. You could also check whether Do Not Disturb or any call screening settings are enabled, as these can sometimes affect incoming calls.

Debbie

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1 REPLY 1
Debbie_G
EE Community Support Team

Hi @Mannaspj.

Welcome to the community.

Are all calls going straight to voicemail, or does it only seem to be calls from the NHS?

If it's only certain calls, it's worth checking that the number hasn't accidentally been blocked on your phone. You could also check whether Do Not Disturb or any call screening settings are enabled, as these can sometimes affect incoming calls.

Debbie