Trying to do a Software Update on my Samsung Galaxy S23 Ultra

[Profile closed]

Hello 

I'm trying to do a Software Update on my Samsung Galaxy S23 Ultra.  There is one available to download.   However it won't allow me to download it on Mobile Data.  It says to connect to WiFi to download it. 

I currently don't have WiFi at the moment. 

Is it possible to do over Mobile Data? I have unlimited data.

Many thanks

[Northerner]

Hi @Profile closed 

Yes it should download as normal over your data connection. Try restarting your device.

Thanks 

[Profile closed]

I'll give that a try and see.  Thank you 

[Profile closed]

@Northerner 

I've tried restarting the device and trying to update it.  Same message.  Connect to Wifi it will only allow it to be updated by WiFi. 

[James_B]

Have you allowed updates over mobile data in your settings @Profile closed?

James

[Profile closed]

Hello @James_B 

According to Samsung Customer Support you can't download the System Update on Mobile Data and has to be WiFi.

[James_B]

Hi @Profile closed,

Some phones allow you to also update over mobile data. I'm sorry to hear this option isn't available to you.

James

[Northerner]

Hi @Profile closed 

Clear your system cache. 

Then try again. 

Thanks 

[Profile closed]

Hello

@Northerner @James_B 

I managed to get the newest Software on it.  Found a way around it. 

I basically Removed the Sim Card and put it in a different phone and then enabled Mobile Hotspot and then only my S23 Ultra connected to the other phone as WiFi and then downloaded the System Update as if I had proper WiFi.

[Leanne_T]

Thanks for the update and letting us know @Profile closed 

Have a great week 🙂

Leanne.