Sim works galaxy s7 but not in a13 , just says network not registered

Mangy888 · ‎09-06-2023

Northerner · ‎09-06-2023

Is your A13 unblocked?

Have you tried turning on airplane mode, then turning airplane mode off.

Thanks

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Mangy888 · ‎09-06-2023

Yeah tried that , no good

Katie_B · ‎10-06-2023

Thanks for getting back to us @Mangy888.

I would recommend giving us a call and speaking with our technical care team who can run a full diagnostics for you.

Katie