23-01-2024 04:37 AM
This is a Mega Thread For the Samsung Galaxy S24 Launch!
Any Questions, Discussions And More can go here!
01-02-2024 06:25 PM
I got my S24 Ultra last week. I am suffering the problems that have been reported all over the internet, such as washed out screen colours, Vivid mode not working, over-processing on pictures making them soft and with strange colours, AOD brightness not adjustable.
I have to return my traded-in S22 Ultra by the 7th February so I want to ask, if Samsung does not correct these issues before then can I return the S24 Ultra and keep my S22 Ultra. I will switch to a rolling PAYG airtime contract at that point.
01-02-2024 06:39 PM
Hi @Woollieman
I'm sorry to hear that you're having some problems with your phone. Did you purchase your phone through the EE website, over the phone or in-store? Have you spoken with our technical support team?
Chris
01-02-2024 06:45 PM
01-02-2024 06:46 PM - edited 01-02-2024 06:57 PM
OK, thanks @Woollieman
I recommend speaking to our technical support team. They have access to your account and will be able to run through your options with you.
Chris
01-02-2024 06:56 PM
04-02-2024 09:12 PM
I ordered on the 21st of January the s24ultra 1tb in black, I got a funny feeling I won't get it untill after the galaxy watch 6 promotion ends 😞
It said more than 28 days for delivery, even when I spoke to ee they don't give you any confidence on it then second guessing my self 😕
To be honest I'm probably over thinking it 😕
05-02-2024 10:47 AM
I pre ordered on 19th jan spoke to EE friday and they said its on back order and will be sent out to me by the end of this week