05-02-2024 12:15 AM
I made an order this morning for a s24 and the guy on the phone said I passed all check and said at the end of the call that the order was successfully placed. (But I haven't received a confirmation email) what should I do?
05-02-2024 08:33 AM
Hi @Aimbot1221
Thanks for coming here.
When placing an order over the phone you may not receive a confirmation email.
Once the order has been dispatched this will show the new plan in your EE app and DPD will be in touch with tracking details 🙂
Leanne.
05-02-2024 09:01 AM
I rang ee there and they basically said what you said.
Thanks
05-02-2024 09:20 AM