Hi ya, believe it or not this is still going on, however I think Ee may have dropped the ball by passing to a 3rd party. As thry haven't recorded damage and i. Turn are unable to supply evidence at the time of the handover. Terrible as the store blamed the manufacturer. Ee thrn shrug this off, (to quote the ee representative "im unwilling to help you") so no surprise i havent even had a reply to my initial letter, of even from this forum?
Had hoped a firm of this size would value customers, but can't help but feel we are just numbers. I would like Ee to open up a forum to listening to customers issues and addressing issues, rather than turning their back on issues.
Will update this thread in next week or two with outcome.
EE ILif you are reading these threads and are truly wanting to resolve issues, than please feel free to contact me
yet as you rightfully mentioned if the fault is from the byild itself then we shouldn't be left holding the baby (so 2 speak).
Will let
