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Qr code not recognised

Morethantwo
Explorer

Been several days now.

Tried ee help, totally pathetic.

Both phone and online, just a bunch of auto generated messages and faq's, which mostly don't cover the issues.

Enough enough, your apps just an upsell tool, which is basically unusable.

How do I cancel,  without getting stung with penalties and charges, ive so far not actually got anything to work from ee, so   need to go somewhere, where the vendor gives a **** about its customers.

 

2 REPLIES 2
Lesley_W
EE Community Support Team

Hi @Morethantwo 

Welcome to our community.

Was this a QR code to activate an eSIM that you are having trouble with?

Lesley

Chris_B
EE Community Star
EE Community Star

@Morethantwo   The app works fine. I have no problems with it whatsoever,  and why shouldn’t EE show what’s available via their app.   and if you want to speak to a customer Support stop selecting option one and try option two. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.