01-06-2026 08:18 AM
I am trying to send an invite to join whatsapp but am getting a message in messenger saying "currently unable to send your message. It will send when the service becomes available".
Not been an issue before, but in the last month or 2 I have upgraded and now have the new security software/protection?
I doubt thats the issue, but thats the only change.
I have tried. Airplane mode off/on. Its a new contact so no duplicate number. I have checked my parental controls and although they dont match the EE help I cannot see an issue there. I have checked whatsapp data settings (although not restricted to whatsapp). I texted OFF to 150 but it came back to say my security default was already Off.
The number is an international number but I have never had problems before.
I tried getting help from the online chatbot but shocker it just wants to sell me stuff.
Not sure what else to check, and I dont really have the time to be on hold to EE during office hours when I should be working.
02-06-2026 08:35 AM
Fingers crossed the support team can help get this sorted out for you, @PaulM1590
Let us know what the cause was please. We're all intrigued. 🙂
Chris
03-06-2026 09:03 AM
Did you manage to get sorted, @PaulMoxon?
Chris
06-10-2026 07:52 PM
No, I still cannot get it working. tried again with a different number, same issye
07-10-2026 08:40 AM
Hi @PaulM1590,
Thanks for coming back to update us.
What did our team say when you got in touch? Is the other number you are trying also an international number? Have you been able to send successfully to UK numbers?
Alex