The EE Community

Unsupported Protocol

Hi all,Just moved to EE from BT Mobile. I use one site a lot, which the Camra site (Camra.org.uk and whatpub.com) to score my real ales and check out nearby pubs. All of a sudden, when fine under BT, it is blocked with EE due to this unsupported prot...

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My phone is network locked. How can I get the unlock code?

hiMy phone is network locked. How can I get the unlock code?I don't know where to get the unlock link. I also get an error on the unlock page on the site.please help me

My upgrade has not gone through properly billing wise

Hi everyone,I was with BT for a long while and I saw they were offering to upgrade my Broadband to EE (I already have a EE mobile account). I was offered fibre 500 for £34.99 per month and no set up fees which was a good deal so clicked through and i...

Adding EE broadband as a new mobile customer

Hi,Planning to get both new broadband and mobile, I switched my mobile contract to EE yesterday without realising that if I’d done broadband first, then I could have got a really good discount on my mobile contract if I’d combined the two. Is there a...

Very disappointed with EE roaming service in all countries

I moved across to EE from Vodafone back in March 2023. One of Vodafone's strong points was unlimited roaming, including tethering, in 83 countries across the world with no speed cap or any kind of throttling. It genuinely works as if you are on your ...

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EE App shows Full Fibre is here - Yet when upgrading only getting FTTC plans

As per title:Is this a mismatch between the app and online account as when I follow Upgrade Now I only get presented with FTTC plans not full fibre.There has been recent activity by a company called Comm Plex laying fibre and installing CBT's on pole...

why EE app is stillso slowstarting? .it take ages to open