Community Activity

Wifi Drops Out - Online Gaming Same House

My flatmate and I recently signed up for EEs fiber package. One thing that has started happening is when we play online games together our pings will spike and crash the internet for both of us. Its incredibly frustrating and happens constantly whene...

Jammpot by Explorer
  • 60 Views
  • 2 replies
  • 0 Helpful

I am roaming and was out of coverage

I am in another country. I Turned on roaming data at some point. It worked fine for a while but then suddenly stopped and i was kicked out of the network as well. I tried everything including converting my sim to an e-sim. But then when it didnt work...

Roaming USA

Is there a monthly rate for roaming in the USA or is it a flat £25 a week? Last year it was £25 a month!

Leaving the UK on holiday.

A month ago I saw an advert for a 6 day trip to the Isle of Mann and I booked it. I had no idea that the Isle of Mann was not covered by EE mobile service until I got here. I've also discovered they have their own currency! Ignorance is not always bl...

Date allowance

Hi I’m going to Spain next week can I use my UK allwance or will I be charged 

AA721 by Visitor
  • 14 Views
  • 1 replies
  • 0 Helpful

Resolved! Can't activate eSim

Hi there, Had this problem a few weeks ago with a friend but fixed it by going to the EE store.  Now same issue for my parents, put a new EE sim in the phone and then created an eSim via the app.  Downloads fine, but then when sending the text with a...

_MrR_ by Scholarly Contributor
  • 38615 Views
  • 34 replies
  • 22 Helpful

Changing from BT to EE a nightmare

Hello. I’ve been happily with BT for years but when renewing contract a few weeks ago was told my services would now change from BT to EE. The change has been a nightmare. Engineers were meant to turn up last week and now not till January to install ...

tuttgarm by Investigator
  • 1823 Views
  • 7 replies
  • 3 Helpful

Unable to register mobile broadband

Bought mobile PAYG 4g broadband router from Argos. When try to link to EE site, it requests mobile number. But will not accept my non-ee mobile. Can't use the mobile number associated in the router if it's in the router. If I take it out and put it i...

pjd28 by Explorer
  • 26 Views
  • 5 replies
  • 0 Helpful