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Paid for a package of 100 GB, no connection, no internet

rustamli313
Visitor

‎16-12-2022 05:25 PM

Paid for a package of 100 GB, no connection, no internet

2 REPLIES 2
Leanne_T
EE Community Support Team

‎16-12-2022 05:35 PM - edited ‎16-12-2022 05:38 PM

Hi @rustamli313 

Thanks for coming to the community. 

Can you make calls and send texts? 

Is the SIM pay as you go or pay monthly? 

Leanne 🙂

0 Helpful
Northerner
Grand Master
Grand Master

‎16-12-2022 06:06 PM

Hi @rustamli313 

Have you tried restarting your device? 

Are you in the UK? 

If you text BA to 150 what does it say? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful