Community Activity
Coverage in Wednesbury
Update: 10 June 2025 Over the past few months, our engineers have been continuing the legal negotiations with the site provider to agree the terms for the build to start. Once the terms have been accepted and we have a date to access the area and sta...
Resolved! EE TV Box Pro – IPC6023 Error Despite Full Troubleshooting
Hi all,I’m getting the IPC6023 error on my EE TV Box Pro, which I understand is related to multicast streaming.Here’s what I’ve tried so far:Restarted the EE TV Box Pro, EE Hub, and any related devicesChecked that all equipment is either EE or BT sup...
EE TV via Arial & Freeview Signal
Hello, I have been thinking adding EETV to my BT Broadband account but have a few questions if I may? I'm currently using freeview via a loft aerial with 4G splitter.10 days ago I lost all channels (Sandy Heath), tried various retunes, some days it p...
Call Forwarding from Overseas to UK
As per the title, is this still possible? I don't want to get to Bangkok and then find I can't call forward when it's too late! TIA
payg problem
hi there, if I ordered online and paid for a payg plan why is my sim with 0 minutes text and no internet.thank you
Hy
Hi everyone, I was wondering if anyone else has experienced issues with the spend cap on their account. I’ve been with EE for a year now and currently have three Flex Pay contracts, all paid on time with no missed or late payments. I recently tried t...
Internet package
Hello, I'm trying to buy a data pack using my Lloyds Bank card, but the payment keeps failing. I’ve tried multiple times and in different ways, but it’s not working.Could you please check if there’s an issue with my EE account or your payment system?...
Mobile Internet so slow, down to 1-2mbps
Lately EE mobile Internet has been so slow, did a speedtest just now and I'm getting download speeds of 2.8mbps, what's going on EE?
Resolved! Sorry, something went wrong on our end
Everytime I try to log into my ee app or the ee website I get this message. This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired. I already had ee mobile before migration that worked well. How do I res...