Mck code issue

[Mohamedfajaz]

I need to unlock my sumsumg z fold3 5g with MCK code ..if any one can help to resolve this problem..?

[Mohamedfajaz]

I need to unlock my sumsumg z fold3 5G with MCK code can you help to unlock..?

[XRaySpeX · Accepted solution]

@Mohamedfajaz : You can just apply for your unlocking code by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

[Mohamedfajaz]

 Not possible for this .can you help me to resolve this problem..?

[Ali_A]

Hi @Mohamedfajaz 

Are you able to check the IMEI number you have entered is correct? 

If the IMEI is still not being recognised you'll need to call Customer Care who can raise a manual request for your device to be unlocked. Contact Us | Help & Support - EE

Ali

[Mohamedfajaz]

Yes IMEI number is correct  ..

[Ali_A]

@Mohamedfajaz 

As you're receiving an error message while trying to unlock that IMEI, you'll need to contact Customer Care team to complete the unlocking for you. 

Ali 

[Mohamedfajaz]

How can I get  live chat customer care support..?

[XRaySpeX]

If you are on contract, Live Chat will be found under the Help section of the MyEE app.