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Community Activity
EE Smart Hub SH32B
Hello AllI recently came to the end of a BT contract and was effectively shunted on to an EE contract, which I was initially happy to do as I had the impression BT and EE were one and the same these days. However, the EE Smart Hub SH32B appears incom...
Personal Hotspot
My personal hotspot is no longer working, it says to get in contact with EE to enable it but it says nothing on the website about it. I’ve never had this issue before, what is going on?
Resolved! repalcement SIM Card
My son has had his sim stolen from his phone. can we get a replacement on line?
EU calls included?
Hi. I have EU roaming, and a Roam EU passes listed as included in my tariff. Does this mean I can make a call to Portugal from the UK using my inclusive minutes??Grateful for your help.S
Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
Resolved! Hub is not connecting to the Internet.
Im am having the exact same issue and in the same place if waiting for an engineer to re instate my connect as im a bt customer, and months down the line it seems to be unresolved. No idea why its not working All my devices connect to the hub. But t...
Delivery
Ordered an IPhone 16 Pro Max yesterday and the delivery driver knocked on my door today and asked for the pin I was supposed to be send and the pin never got sent to my number or email address like it said it would and so my delivery got denied and c...
Slow browsing, loading images videos on social media
Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim port...
5g
I need help with my wife's phone, it doesn't work anywhere, she doesn't receive calls and can't make calls, tried all the solutions from the site, and nothing continues not to work, unfortunately it is a subscription and it creates more problems than...
Sorry, something went wrong on our end
Everytime I try to log into my ee app or the ee website I get this message. This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired. I already had ee mobile before migration that worked well. How do I res...
