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E mail from Credit Resources Solutions

I have rec'd an e mail from the above today for a debt of £30. This is news to me, I ended my contract with EE in 2023 and everything was paid up - as far as I know. Why would EE not invoice me directly ? Is this is a scam ?

PR101 by • Visitor
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EE finance

I started an EE finance application for an iPhone 16, I filled it out and it said I’ll get updates via email within 2 hours and it’s been almost 5 since and I haven’t gotten anything, does anyone know how long this process usually takes?

MartyLW by • Visitor
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14 day return procedure

Hi, I upgraded online and ordered the wrong handset, I ordered the s25 edge..I wanted the s25 ultra! I have ADHD...and i was very confused when I received the wrong handset! Anyway I have asked for a return within the cooling off period and I have re...

Contract & Billing

Hi, I’m currently abroad and can’t make calls or send texts to contact EE. My usual payment card was suddenly removed from my account, and I can’t add it back. I’ve never had billing issues before. Is there any way to contact support from abroad with...

celinaa by • Explorer
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  • 2 replies
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Unable to see bill

My bill was higher this month than normal but when i go to manage bill to verify why it keeps telling me it's unable to show me this month's bill. please help how i can get round that to see my bill ? 

AMG07 by • Explorer
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  • 4 replies
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Data usage

Hi,  I have unlimited data at the moment, but trying to find out what I use on average a month without having to call again. Trying to see if I can lower my allowance to make my contract cheaper when I upgrade.  

10£ pack pay As you go

Hello. I’ve just bought 10£  pack. I also requested for number transfer which is still under processing but I noticed I can’t make a call and text. Could you help me with this? I don’t know if this has something to do with the number transfer.Many th...

jmauhay by • Investigator
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  • 11 replies
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Roaming Issue in Serbia: Yettel Disconnect / H+ on MTS

Hi everyone,I'm currently abroad in Serbia and experiencing a very frustrating roaming issue with my EE line, and I'm hoping someone here might have some insights or have experienced something similar. EE Customer Service has been unable to resolve i...

getsimon by • Explorer
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  • 4 replies
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