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WiFi calling.

Been with Virgin media for years, never had an issue with WiFi calling. Moved over to EE 1.6gb plan with  the smart hub pro. Have 3 WiFi extenders, and fairly good WiFi speed around 300 / 500. however every call in bound or outbound in any part of th...

prt32 by • Explorer
  • 21 Views
  • 2 replies
  • 0 Helpful

No response regarding returns

I bought a Quest 3 headset from the online store.  It arrived last week and is faulty (overheats and shuts off).  I gave it a few days and it was still happening so I tried to initiate a refund.I filled in the refund form on EEs site. This was a coup...

Keroro79 by • Investigator
  • 1253 Views
  • 21 replies
  • 0 Helpful

Resolved! How to contact EE via email

Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...

Lurch1 by • Visitor
  • 84703 Views
  • 52 replies
  • 17 Helpful

I want to cancel

So i had a sales man at my door to change me over from another company.. I initially agreed but then changed my mind..I've told my current supplier I want to stay and they gave me a better offer for cheaper too.However I've tried to cancel open reach...

Mward11 by • Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

Unable to login and access info on EE app

For weeks now I’ve been unable to login to the EE app, have tried all the recommendations and just get to the ‘Sorry, there seems to be a problem’ page every time. I’ve called EE and they weren’t able to help, suggesting it’s a known issue they are i...

Triedw by • Visitor
  • 177 Views
  • 9 replies
  • 0 Helpful

Disney +

It’s 2025 and EE Tv still haven’t brought the Disney Plus app to the platform. We shouldn’t have to opt in to other services to access this! At this rate I may as well go back to sky. 

Cannot link my business broadband SIM

I tried to add my broadband SIM when I got it a few months ago, but it gave an error, so I ignored it. However now I need to do download the bills for the accounts, and I still can't link it. When I try it takes the number, sends the modem a text wit...

Call history

I need my call  history of June . Them are not saved in phone logs.How to get it? 

Switch 2 delayed

Ordered the switch 2 on release day, was apparently dispatch the same day but 2 days later still no tracking number. should have had an option to collect or faster shipping, ordering on day 1 release and having to wait potentially 5 days is shocking 

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Uninterrupted reach with Smart WiFi extenders

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