Galaxy S22 Ultra USB connecting to computer issues
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20-06-2022 01:24 PM
Hi.
I have just received my S22 Ultra and so far I am loving it, but I have an issue connecting it to my computer for file transfer.
I connect it the puter and it starts to charge, but that's it. There is no pop up asking what you want to do, No idea why or where to look for an answer..
Also, I want my home screens to carousel, but they don't.
Can anyone help with these issues?
Thanks
Tracy
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20-06-2022 02:49 PM
Look in File Manager for a "drive" named as your Galaxy.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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20-06-2022 03:21 PM
If your using Win7 or 10 upwards then your need to let the PC to load the Drivers for the Phone, it will probably want to Install the USB Drivers so you can use the Phone as a Removable Storage, it may also Install the Phone as a USB Modem so you can Tether direct from the Phone.
Depending on the Sammy Phone Build Firmware you may also need to activate Developer Mode and then configure USB Debugging or USB Configuration.
If youve tried too many attempts of connecting the Phone via USB and it hasn't loaded the Driver for the Phone then you can try a different USB Port and or Connect the Phone and reboot the PC and leave it to fully Boot Up.
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20-06-2022 04:02 PM
Hi Thanks for that..
There's no 'Galaxy' listed anywhere. 😞
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20-06-2022 04:16 PM
Hi
I'm using Win 11.
I've checked 3 different cables, (all 3 work with my Huawei), Will only connect the S22 as a charger.
I've also enabled the USB debugging.
I can transfer files via bluetooth, but only files, not folders.
It's so much easier via USB.. So any other thoughts you could share.. please and thank you!
Tracy
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20-06-2022 04:28 PM
Hi @Dragon_
Make sure your phone is unlocked (on the home screen) and then plug in the cable to your phone. You will hear windows bleep and a pop up in your phone will say allow this. Device access to your files - click yes and then the windows auto driver installation will activate asking you what you want to do etc.
If you click on the quick settings when connected you can enter the USB settings
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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20-06-2022 04:33 PM
Hi @Dragon_
By carousel do you mean dynamic?
Look under settings wallpaper services - lockscreen wallpaper services.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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20-06-2022 05:31 PM
Hi..
After I plug the cable into the S22, for a split second I get the 'Charging' window, then it goees to the home screen..
In the pull down menu, it is listed as 'Cable Charging' And no popup.
I've tried 3 diff cables.
It's quite weird!
Tracy
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20-06-2022 05:37 PM
Hi
I just had a look at the dynamic thing, and that's not what I mean..
If I have 3 screens, I can swipe right or left and just keep swiping, it goes round and around.
As it is now, when you hit the last screen, you can't swipes, and have to go the opposite direction.. I bet that was as plain as mud!!
Tracy
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20-06-2022 05:38 PM
Hi @Dragon_
Click on cable charging and then it takes you into USB settings. Then make sure the settings are same as the second image.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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