Galaxy A20e
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29-12-2022 07:58 AM
I am experiencing problems with my phone. I can receive txt messages and I can ring contacts but no one can ring me - its says this person is not available at the moment.... I have tried turning it off and on again but still experiencing the same thing.
Does anyone have any ideas before I have to go into town - Many thanks
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29-12-2022 10:08 AM
Welcome to the community, @Ann-Marie1979.
What kind of phone are you using? Is it possible that you have Do Not Disturb mode on? There's usually a little icon at the top, a moon shape or something similar.
Chris
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29-12-2022 10:08 AM
Welcome to the community, @Ann-Marie1979.
What kind of phone are you using? Is it possible that you have Do Not Disturb mode on? There's usually a little icon at the top, a moon shape or something similar.
Chris
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29-12-2022 12:45 PM
Hi I did think of that and there is nothing but I have gone into my settings and on sim 1 there is a totally different number than my actual number... this is bonkers !!
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29-12-2022 12:53 PM
Did you port your number into EE when you first had this phone?

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