Community Activity

A very shaky EE that is making me ill

I am feeling quite sick after being on the phone speaking to EE (when not on hold) from 1.45 until now 4.30 and it became very apparent that the 2 guys I spoke to think I am over-reacting. Also, it seemed as though I was speaking to Sales in Newcastl...

JF351 by Investigator
  • 1 Views
  • 0 replies
  • 0 Helpful

WebSocket disconnection

The site online-go.com uses WebSockets to connect the browser to its servers.  Since a week or so ago, these connections stop responding 20s after they are created and disconnect after another 20s.  This happens every time.It always happens when conn...

Smart hub

EE diagnosed hub fault as I had no internet connection hard wired or wifi. Have a smart hybrid but does not help as will not connect to hub. Awaiting delivery of new hub.

Set up roaming before travelling?

I'm on a monthly contract and will be travelling to Jersey shortly.  Is there a way to add roaming before going?On our last trip abroad, to France, it was a nightmare. We received the text when reaching France but couldn't activate roaming  - it just...

Resolved! Cancelling mobile data SIM

I have never come across a company as bad as EE in my 59 years - can’t email or chat to them. If you want to cancel you must call them which is what I have been trying to do for several days but nobody ever answers and it’s 1hr, 45 mins wait etc etc ...

Richzev by Explorer
  • 290 Views
  • 5 replies
  • 6 Helpful

Broadband router issues.

HiI've had broadband issues since yesterday evening. My router seems to be on a loop: green light will come on for about 10 seconds, then green light will flash for a few seconds, then red light will flash for a few seconds then no light at all befor...