Error code 0 with RCS to non-UK numbers on PAYGO

masthugger
Explorer

‎30-07-2023 07:21 PM

I have a new Pay As You Go line on a Samsung S22.  Using Google Messages, my RCS shows connected.  I am able to receive RCS messages from a US mobile that has RCS, and they can see the indicator that I'm typing, but when I send the message I receive an error code 0 message.

I topped up enough to cover my data for the month, and there is currently no remaining credit on this line, so I understand that I would definitely not be able to respond via SMS/MMS.  But shouldn't I still be able to send messages to non-UK numbers over RCS since it's using data?  Thank you for any advice.

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3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎30-07-2023 08:30 PM

Hi @masthugger 

Can you use the internet ok on the device? 

Have you tried restarting?

Is content lock disabled? 

Thanks 



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masthugger
Explorer
In response to Northerner

‎01-08-2023 01:13 AM

Yes, data service is working fine and I have rebooted, but content lock is not disabled.  I have not been able to pop into a store to have it lifted yet.

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chistery
EE Community Star
EE Community Star

‎01-08-2023 07:02 AM

Have you tried when connected to wifi?

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