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EE won't unlock phone

Luke79
Investigator
Investigator

Have tried again and again to get EE to unlock phone. The online form doesn't work and spent ages talking to customer service for them to say it will be done in less than 10 days. Been well over two weeks and still nothing.

 

How do I unlock the phone?

61 REPLIES 61

Finally sorted out, thanks for your help ,Leanne, and a special thanks to Mark in unlocking dept. After it was explained to me I can now understand the reason behind the delays

Kind regards to all

Leanne_T
EE Community Support Team

Thanks for coming back and letting me know, glad to hear this is now sorted @Anobium 

Have a lovely night!

Leanne 🙂