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EE Buzzard 2 Unlock Code

Placebo9989
Explorer

Hi,


I am attempting to unlock my EE Buzzard 2 device using the code provided at https://myaccount.ee.co.uk/app/device-unlock

 

I have already attempted to unlock the device using the code provided on a couple of occasions, but the device rejects the code as invalid.

 

I  also emailed handset.unlocking.team@ee.co.uk as advised on the above page, but haven’t had a reply.

16 REPLIES 16
Profile closed
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Final email today from your support after confirming the IMEI and them reaching out to the manufacturer......

 

"

Hi from EE,

                       Sorry you have not been able to unlock your EE Buzzard Wifi device.

   The manufacturer have advised that they have no other code available and that the Code ********

Should have unlocked the device.

   Unfortunately we are unable to support the unlock any further.

 

Regards,"

 

What a shame that after 6 more attempts this will now be bricked and go to WEEE waste.

Any ideas?

Leanne_T
EE Community Support Team

Hi @Profile closed 

I am very sorry to hear the manufacturer have been unable to provide a different code for you to try. It may be worth trying a different network SIM and entering the code, just to see if it works for you. 

Leanne. 

Profile closed
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Thanks for the suggestion Leanne.  I will try to do that and report back here my findings. 👍

Leanne_T
EE Community Support Team

Thanks @Profile closed 

Leanne 🙂

Hi Leanne I’m having same issues just has reply from David who says he’s spoken to manufacturer and the code is correct and unable to help further 

Profile closed
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Just to let you know I ended up sending to a guy who unlocked and returned to me.

Ali_A
EE Community Support Team

Hi @Clarkcameron1 

Sorry to hear of the experience you're facing, and thanks for keeping us updated with your unlocking process. 

As the unlocking teams are unable to help further, you may need to contact the device manufacturer directly for unlocking support. 

Ali