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Can not make out going calls. Can use WhatsApp to call but not regular calls

Emma501
Visitor

I have a Motorola phone. Made a call about an hour ago but since then can not ring out? Can still lose WhatsApp for calls. Is it a user error by me?

1 REPLY 1
bristolian
EE Community Star
EE Community Star

WhatsApp is just an internet-based app, all this proves is that you have an internet-connection, be that WiFi or mobile data. Neither your phone nor the mobile network treat it as a call, but as data usage.

Does your phone show network coverage? You ordinarily need that to make & receive calls. Are you using WiFi or the mobile network to use your internet apps?

Depending what model your phone is, it may have WiFi-calling enabling you to make & receive calls over any WiFi connection i that's what you're using.