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Android lock screen problem after update

GenniT
Investigator
Investigator

Hello! Since the latest update my Android lock screen has gone weird - the lock screen numbers are all whited out and I can barely see them to put in my passcode, especially when I'm outside. Has anyone else had this problem?

8 REPLIES 8
Chris_B
Grand Master
Grand Master

@GenniT   Have you checked the automatic screen brightness?   Is that on or off ?  

354-
Star Contributor
Star Contributor

@GenniT - Maybe try switching the lock screen to a different layout/setup and back again?

Hi, Chris! Yes, I've toggled it off and on again, it affects the brightness of the screen but not the numbers. Thank you! 

You're going to think I'm completely useless, but I don't know how to do that, sorry! 

James_B
EE Community Support Team

What type of phone are you using, @GenniT?

James

Hi! It's a Samsung. Had absolutely no problems until the last system upgrade. 

James_B
EE Community Support Team

Does the below conversation from the Samsung community help, @GenniT?

 

Solved: White PIN buttons on lock screen - Samsung Community

 

James

354-
Star Contributor
Star Contributor

@GenniT - The manufacturer of the handset will have lots of guides, product help and support too!

https://www.samsung.com/uk/support/product-help/mobile-devices/