EE app and website
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Activity in Account
There was a mistake: two lines, a mobile number, and a watch. Why did the employ
There was a mistake: two lines, a mobile number, and a watch. Why did the employee tell me 110 first, and then when the bill appeared it was 154? Why? I've been a customer for 5 years.
What is the actual point of having EE insurance?
I just recently had to make an insurance claim on my device. When I contacted EE and spoke with the insurance department, it went brilliantly, honestly couldn't ask for better.Was told they could get a replacement out the very next day and collect my...
New mobile pricing
Hi. My mobile monthly bill has increased substantially although my usage is fairly low. Can i get another plan please or i shall think of leaving EE
Unable to renew mobile £5 Subscription Pack Online
Good morning!I have been trying to buy another month of the mobile £5 Subscription Pack that I was sold last month for my elderly mother. I was assured by the sales person that I would be able to buy this pack online, via the website.I am I do not h...
iphone 17 pro max deep blue 256gb
Hi,looks like most people are having the same problem 28th of March, I placed an order for an iPhone 17 Pro Max (Deep Blue, 256GB) as I was eligible for an early upgrade. At the time, I was advised that delivery would likely be by Tuesday or Wednesda...
Resolved! Live chat
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...
New contract
Hi. I received a message that my new document is ready to view this morning. I clicked the link and I didn’t show up then I copy and pasted it and still nothing showed up. So how can I view this link
Resolved! Brodband
Really Bad Customer Service no Access to the App
Unjustified increase
You have increased my price during contract from £34.50 per month to £41.50 per month. This is an absolute rip off. Please explain.
EE Finance Application Issue: Disappointing Experience
I had an extremely disappointing experience with EE and EE Finance.Since last Thursday, I’ve been trying to apply for a PS5 Pro (2TB) priced at £692 with a 24 month 0% interest plan. Every time I submit the application, I see a message saying it’s u...
