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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7202 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2105 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3931 Posts

Activity in Mobile Services

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QCI on EE - are all equal?

Are all plans (business etc) on EE QCI 8 for data? Or do they vary (and how)?I think EE bump QCI from 8 to 9 if FUP is exceeded, but curious if they all start out the same?

Roodles by • Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

Sim issues

My daughter has had issues with her iPhone 15 and I’m assuming Apple has wiped the season during reset , although she has a physical sim inserted she still can’t get any service , , any help would be appreciated

Ceddars by • Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

simply tragic

After 20+ years a customer (121, organe, ee),  and even agreeing to pay additional monthly charge to get data gifting enabled for my daughters line after it was lost during a handset uograde last year, and after speaking to EE on multiple occasions o...

pl22 by • Explorer
  • 31 Views
  • 2 replies
  • 1 Helpful

Not Reciving OTP on my sim

Hi buddies, I hope you are well, I am using my sim since september 2023, in forign country, I charged it in september 2023, till now I was reciving otp, but now it is stopped, is there any solutions., thanks

New unlimited sim account not showing any data

New account unlimited data sim not showing any data in account, sim changed by EE once as help said it was faulty, still not working account page keeps saying there’s an error texted 150 nothing can’t call either 

Coverage in Stacksteads

Update: 03 May 2024 Our engineers have been working with the council to complete the legal negotiations. However, due to circumstances out of our control, we have experienced a further delay and expect all legal steps to be completed by the end of Ma...

Leanne_T by • EE Community Support Team
  • 3782 Views
  • 72 replies
  • 26 Helpful

Apple Watch Sim with Full Works iPhone - Roaming

Hi, I have the Full Works iPhone SIM only deal on my phone - including Roam Abroad Pass. I also have a paired watch SIM for my Ultra 2.Will roaming work from my watch if I am not carrying my phone. Thank you 

_Finn by • Investigator
  • 349 Views
  • 9 replies
  • 4 Helpful

Coverage in Newhaven

We are aware of a signal issue that is affecting some of our customers in the Newhaven area. Our mast had to be removed in April 2024, as this was requested by the landowner.  Our engineers began looking for a new location as soon as we were made awa...

Leanne_T by • EE Community Support Team
  • 224 Views
  • 9 replies
  • 0 Helpful

Coverage in Hornchurch

Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...

Leanne_T by • EE Community Support Team
  • 4046 Views
  • 46 replies
  • 71 Helpful
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