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QCI on EE - are all equal?

Roodles
Investigator
Investigator

Are all plans (business etc) on EE QCI 8 for data? Or do they vary (and how)?

I think EE bump QCI from 8 to 9 if FUP is exceeded, but curious if they all start out the same?

5 REPLIES 5
XRaySpeX
Grand Master
Grand Master

This is referred to in EE Mobile Broadband Traffic Management Policy T&Cs :

On plans that have an Unlimited data allowance we have a Fair Usage
Policy (FUP) - 1TB for EE Mobile WiFi plans & 600GB for EE PAYM SIMO
and Handset plans. Any customers breaching the FUP will
have their QCI moved from an 8 to 9, meaning their service is
deprioritised on congested cells.

This doc. is headed "Mobile BB" but does say it applies to All mobile products as the above extract mentions.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Roodles
Investigator
Investigator

Great, thanks.

But do all plans, be it business, PAYG, monthly etc all start at QCI 8?
I think some providers start their "cheapo" plans on a 9 🙂

XRaySpeX
Grand Master
Grand Master

Can't speak for business. You'll need to see if they have a similar TM policy. That doc. applies to at least all EE personal mobile plans.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Roodles
Investigator
Investigator

Thanks both for your input. I'll ask over in the business section re their plans.

Many thanks.

XRaySpeX
Grand Master
Grand Master

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)