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Payment

I have a contract for a phone and a sim and today it was supposed to be the direct debit. At 00:00 one transaction has gone through for my phone but I was just a bit short and the transaction for my sim did not go through. So then I just added the re...

1709 by • Visitor
  • 7 Views
  • 1 replies
  • 0 Helpful

Data Add On

HelloI am going to an area without wifi for a week, so I am likely to go past my data allowance.  The options seen to be a recurring monthly add on or 15 hours.  I just want to buy 5gb as one off. Can I do this?Thank youAlan

Wyndy by • Explorer
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  • 2 replies
  • 0 Helpful

Google Pixel 8 pro

My Pixel 8 Pro is stuck in the boot cycle. It gave me the option to reset to factory settings which i did but its failed to boot up properly and again is stuck in the cycle. Help ??

Ee Perks

I am trying to get onto my ee perks account, the message said that a link has gone to my NHS work email but it has not.what do I need to do so as I can claim my NHS discount code.thank you for any help you can giveclare

Clares1 by • Investigator
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  • 4 replies
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Roaming abroad with PAYG

I'm abroad for 18 months (Australia and New Zealand). I've received SMS messages listing costs for sending texts and making calls, while over here, but attempts to send messages fail with "Error 38".  Why is this?Secondly, I'm making regular top ups ...

Al_T by • Explorer
  • 7 Views
  • 1 replies
  • 0 Helpful

Appalling customer service

Rubbish customer service after been a loyal customer for ten years! Put a complaint in but can’t tell me how long it will take to resolve or speak to anyone in complaint department. Great…… roll on leaving 

Netflix premium upgrade keeps getting declined

I have Netflix as an inclusive extra and it’s all up and running, I decided to upgrade to the premium tier for an extra 10 pounds per month, every time I upgrade I get a message 10 mins later saying this was declined by EE and I get bumped back the b...

Sehafr by • Investigator
  • 394 Views
  • 6 replies
  • 0 Helpful
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