Skip to main content
Forum FAQ's

Welcome to the EE Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1903499members
1159115posts

Featured Posts

Community Activity

Sign In to Post

Xbox Game Pass

Hi I recently switched to EE broadband and was told that I would get 6 months free game pass but when I click the link and select add nothing happens. Can someone help please??

Engrid by • Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

NHS perks

NHS perks!  I can't register as my email is already registered but can't log-in as my account has been deactivated. I was hoping to upgrade but not sure now please help! 

Salste by • Investigator
  • 13 Views
  • 3 replies
  • 0 Helpful

Not receiving SMS and calls after number port

I called up 2 days ago to have my number ported over from o2. If I text and call others my number is as it should be but when receiving these, they’re all going through to my old phone.My id card is still showing as the new number not the ported numb...

Cancellation of broadband / telephone package

I recently placed an order for broadband and telephone but decided I no longer required it, as my speeds with BT are far faster than what EE is offering, and with having a full schedule with a variety of appointments mainly medical and unable to acco...

muckram by • Visitor
  • 26 Views
  • 1 replies
  • 0 Helpful

Chatham

I have been trying to speak with an agent in 2 days now.They never return their calls.

Ifyc by • Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

Un-Usable Website Taking me round in circles

Hi, I wish I was here feeling fulfilled and refreshed.  I am not.I've been with EE for almost 12years.  Service has always been great and my mobile deals are good too.  But,  It's 2022.  I really need someone to tell me that there is actually a probl...

p4everEE by • Contributor
  • 1147 Views
  • 13 replies
  • 13 Helpful

Pay as you go data

someone rang me today to change my pay as you go plan. They said it would be cheaper and I’d get more data. I was paying £15 a month but they said it would change to £11. She said to turn my phone off and back on and it would’ve changed over automati...

Trying to change my Inclusive Extra

My extra was set to Netflix but now I get that as part of my EE broadband package so I'm trying to swap to the Roaming pass but it isn't giving me the option to do so.

Zactana by • Investigator
  • 42 Views
  • 4 replies
  • 0 Helpful

EE Smart 4g Xbox toredo IP issue

Got a 4g EE Smart hub, works for general internet on phones and what not. But my Xbox series X won’t connect properly, says Nat type unavailable. Test NAT Type results in a can’t find toredo IP message, power cycle doesn’t work. Then suggests ensurin...

Load more

Latest from our Blog

Meet the Pixel 8a

Meet the Pixel 8a - Delightful. Powerful. Full of Google AI.   Fun colours. Fresh design. Pixel 8a is bright and bold, and feels great in your hand. It's designed with a smooth finish and matt back ...

2 Comments

Have your say - avoiding the queues

We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.  

0 Comments

EE TV is here

EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...

204 Comments

Welcome to new EE

New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...

53 Comments
More